Counseling Overview

 

Unfortunately, due to high demand of services and limited counselor availability, the Aggie Health and Wellness Center will not be accepting new counseling clients for the Spring 2026 semester.

For students seeking services, please download TimelyCare to access FREE telehealth services avaialble 24/7. 

 

        Please check this website for updates, and future counseling availability.

Eligibility and Services

Main Campus NMSU students enrolled at least part time are eligible for the following mental health services offered at AHWC:

  •  Short-term Individual Counseling (session limit may apply)
  •  Walk-in Crisis Counseling
  •  Group Counseling (unlimited)
  •  Behavioral Health Consultations
  •  Psychiatric Evaluation and Medication Management (fee may apply)

NMSU students enrolled part-time are eligible for up to 12 individual counseling sessions each academic year (August-July). This session limit policy is designed to ensure that new counseling appointments are available to NMSU students throughout the year and to try to avoid the need for a waiting list for counseling services. 

 *If enrolled in NMSU Global, please call us for options 

How to Initiate Counseling

If you are interested in receiving counseling at AHWC, you can come to the center (at the corner of Breland Dr. and Stewart St.) and meet with an on-call counselor. Students can also initiate services over the phone at 575-646-1512. Counselors are available to meet with walk-in clients, Monday through Friday and 1:00-4:30 p.m.

Privacy and Confidentiality

Most information that clients discuss with counselors is confidential. Counselors will not disclose confidential information outside of AHWC without a clients’ expressed consent.

There are four exceptions to confidentiality:

  •  The client is an imminent danger to self.
  •  The client is a significant danger to someone else.
  •  AHWC receives a valid subpoena signed by a judge.
  •  If a client shares that someone under 18 years of age, a dependent adult, or an elderly person is the victim of neglect, physical abuse, or sexual abuse.

NMSU Counseling and Psychological Services will continue to provide compassionate mental health care and advocate for the rights and dignity of every individual. External circumstances or shifts in policy will not deter us from fostering a safe and inclusive environment for students of all backgrounds.  We are committed to providing confidential, free, and inclusive services for our undocumented, DACA-mented, LGBTQIA+, international, and historically underserved students.

NMSU CAPS also urges undocumented students and those with temporary legal status to seek immigration legal advice from a trusted and qualified certified lawyer if they have concerns about their safety and that of their families in the U.S.

Your Responsibilities

Counseling services are made available by appointment. Please notify us 24 hours in advance when canceling appointments. For counseling services to be helpful, we need your compliance with agreed-upon treatment plans. Failure to cancel appointments with sufficient notice may result in suspension of counseling services. Please see our complete listing of Patient/Client Rights and Responsibilities.

 

Emotional Support Animals (ESA) 

AHWC cannot provide accommodation letters for students who are requesting an emotional support animal (ESA). AHWC counselors do not specialize in this type of evaluation. Currently, AHWC is not aware of any providers in the Las Cruces community that can provide ESA evaluations. There are online referral services that may be able to help you find a licensed professional that can provide this type of evaluation and documentation but AHWC is unable to endorse specific providers or referral sources.